Hi Elinor- I just saw your review come through - we are so sorry that you received a defective cell phone wallet! I have refunded your account- let us know if you'd like us to send a replacement, and again we apologize for this, the design should not be peeling off like that.

Hi Nicki - Thanks again for taking the time to leave a review. Just so you know, the review requests are automated, they are sent out automatically from our website after a certain # of days have passed. We actually shipped your order rigiht away, the item was picked up that day but apparently there was some sort of delay with the postal service. Once you alerted us of the missing item we felt that we went over and above to make it right for you and your grandaughter! We over nighted the cell phone via Fedex at our own expense. I am sorry you felt like you could only leave a 3 star review, but we appreciate your feedback. If there is something more we could have done, feel free to let us know!

Thank you for taking the time to leave a review for our Cell Phone Wallet featuring the East Carolina Pirates design. We are so happy to hear that you were pleased with it. Your feedback means a lot to us. Have a great day!

Hey Kat
Thanks so much for sharing your love for desden! We personally design each piece and really appreciate your positive feedback. We look forward to your shopping again in the future, we're always adding new designs and styles. Thanks again!
xo
Team Desden